Pune, Maharashtra, India | Full-time


About the Company

Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.

We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors. The company is based out of Pune and has a total strength of 120 employees. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.

Roles and Responsibilities

  • Have indepth knowledge of the core product enabling you to identify risk
  • Work closely with the operations & support teams to identify risks
  • Review activations for negative line of business
  • Reject merchants and communicate to them if they do not meet the criteria
  • Monitor activated and live merchants to ensure they are not deviating from the registered line of business
  • Monitor transactions to identify risk/fraud
  • Identify patterns and document fraudulent merchants
  • Segregate merchants based on the level of risk
  • Handle transaction disputes in case of discrepancies
  • Work closely with the partner banks to handle chargebacks/customer disputes
  • Speak to merchants to understand their risk mitigation
  • Identify methods to automate risk mitigation
  • Work closely with the product team and sales to develop a risk engine, enforce measures to identify and prevent fraud
  • Work closely with Banks, CPV companies and Vendors to resolve day to day queries
  • Reply to queries related to the tickets
  • Research & be updated on industry best practices on risk & fraud  

The ideal candidate should have-

  • Understanding of appraisal methodologies of different types of self-employed borrowers for unsecured credit limits.
  • +2 years of experience in the credit underwriting role in a Bank, NBFC or Fintech.
  • Qualification could be B.Com/MBA/CA/CS/ICWA.