Senior Business Analyst

Pune, Maharashtra, India | Full-time | COVID-19 remote


About the Company

Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.

We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors. The company is based out of Pune and has a total strength of 120 employees. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.

Roles and Responsibilities:

• Analyze RFP/RFI requirements in details.
• Participate in solution response teams to ensure functional viability.
• Participate in presales interactions with customers when showcasing solution etc.
Product Consulting:
• Participate in requirements gathering sessions lead by the Product Consultant (functional) with the customer.
• Coordinate with onsite team / clients for requirements gathering / functional clarifications.
• Analyze the requirements in detail and participate in the gap analysis by providing comprehensive comparison with product features inclusive of identifying areas where customizations, solutioning building needs to take place.
• Arrive at the blue print for functional flow and alignment of product features to the same, at the domain level.
• Prepare the supportive documentation.
• Share the same with the Product Consultant for evaluation.
Project Management:
• Create estimates and plans for the module.
• Within the scope of the track / module: provide status reports, raise issues / risks / dependencies with the Product Consultant (functional).
• Coordinate with other tracks. 
• Review deliverables generated for the track or module to ensure that they meet the necessary quality norms. 
• Participate and contribute to status reports for the customer and meetings. 
• Present status to the customer, if onsite.
• Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.
• Interface with quality reviewers and auditors for the projects. 
 Design and Implementation:
• Conduct requirements analysis and provide the functional design.
• Create the UI designs with the help of UX team.
• Perform product configuration setup based on customer needs.
• Review all the deliverables created by the Product Specialist – functional and technical and Product Analyst within the track or module.
• Prepare/review deployment document.
• Coordinate with the testing team, to validate usability by customer.
• Assist the testing team in creating test strategy document.
• Review test cases created by Testing team to ensure requirements coverage.
• Provide UAT and implementation support.
• Contribute ideas / areas requiring improvements/best practices based on project implementation, team feedback etc(Reactive).
• Implement process improvements as designed by the Product Consultant.
Capability Building:
• Create and deliver functional training on products/modules,etc Mentor team from a functional perspective to ensure delivery of the module.
• Prepare guidelines and checklists for the team.
Knowledge Management:
• Conduct knowledge transfer sessions for new joiners in the project team.
• Create and deliver training on products/modules.
• Prepare summary & detailed case study.
• Contribute towards updating knowledge assets.